Privacy Policy

Overview

LD Irrigation Services ("we", "us", "our") respects your privacy and is committed to handling personal information responsibly. This policy sets out how we collect, use, store and disclose personal information in connection with this website and our irrigation design, construction and maintenance services.

LD Irrigation Services has an annual turnover of less than $3 million and is generally classified as a "small business operator" under the Privacy Act 1988 (Cth), meaning the Australian Privacy Principles (APPs) do not automatically apply to us. Notwithstanding this, we have chosen to voluntarily adopt privacy practices consistent with the APPs as a matter of good practice, as set out below.

Information we collect

This website does not include any contact or quote forms, and we do not automatically collect personal information from visitors browsing this site.

If you contact us directly by phone or email using the details provided on this site, we will receive whatever personal information you choose to share with us in that communication. This may include your name, contact details, and details about your project (such as a site address, project type, or description of works).

How we use your information

We use the information you provide to:

• Respond to your enquiry
• Prepare quotes, proposals and project documentation
• Communicate with you about a current or prospective project
• Maintain records for our own administrative, accounting and legal purposes
• Improve our website and the services we offer

We do not use information you provide for unrelated marketing purposes, and we do not sell your personal information to third parties.

Disclosure of information

We do not share your personal information with third parties except where necessary to operate our business or as required by law, including:

• With service providers who help us operate this website (for example, hosting infrastructure), solely for the purpose of providing that service
• Where disclosure is required or authorised by law
• Where you have otherwise consented to the disclosure

Data storage and security

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Access and correction

Although we are not required to under the Privacy Act as a small business operator, we are happy to provide you with access to, or correct, the personal information we hold about you on request. Please contact us using the details below and we will respond within a reasonable timeframe.

Cookies

This website may use essential cookies or similar technologies required for its core functionality. We do not currently use cookies for advertising or cross-site tracking purposes.

Complaints and enquiries

If you have a concern about how we have handled your personal information, please contact us using the details below. As a small business operator, we are not required to be a member of an external dispute resolution scheme, but we will investigate and respond to your concern as promptly as possible.

Changes to this policy

We may update this policy from time to time to reflect changes in our practices or for legal or operational reasons. The updated policy will be posted on this page with a revised "last updated" date.